Privacy Policy

Personal Identification Information: Full name, email address, phone number, billing address, and delivery address provided during account creation or booking.

Shipment Information: Details about your shipments including origin, destination, package dimensions, weight, declared value, and contents description.

Payment Information: Payment card details and banking information. All payment data is encrypted using industry-standard protocols and is never stored in plain text on our servers.

Usage Data: Technical data including IP address, browser type and version, device type, pages visited, time and date of visits, and referring URLs — collected automatically when you use our website.

Provide, operate, and maintain our logistics and shipping services

Process shipments, bookings, and fulfil delivery obligations

Communicate with you about your orders, updates, and service changes

Provide customer support and resolve disputes or issues

Send marketing communications and promotional offers (with your consent)

Detect, prevent, and address fraud, security incidents, and abuse

Comply with applicable legal obligations and regulatory requirements

All data in transit is protected using TLS (Transport Layer Security) encryption

Sensitive data at rest is encrypted using AES-256 encryption standards

Access to personal data is restricted to authorized personnel only, on a need-to-know basis

Regular security audits, vulnerability assessments, and penetration testing are conducted

We maintain an incident response plan to address any data breach promptly

Service Providers: Third-party vendors who assist in our operations (payment processors, warehouse partners, delivery agents) under strict confidentiality agreements.

Legal Requirements: When required by law, court order, or government authority to disclose information in compliance with applicable regulations.

Safety and Security: To protect the rights, property, or safety of Speedryx, our customers, or others when we believe disclosure is necessary.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of the transaction.

Access, update, or correct your personal information held by us

Request deletion of your personal data, subject to legal retention requirements

Opt out of receiving marketing communications at any time

Request a portable copy of your data in a machine-readable format

Object to or restrict certain types of data processing

File a complaint with your local data protection authority

Session Management: Essential cookies to keep you logged in and remember your preferences during a browsing session.

Analytics: To understand how visitors interact with our website so we can improve our services and user experience.

Preferences: To remember your settings such as language preference, theme, and saved shipment details.